Privacy Policy

Last updated: 02-05-2023

1. Introduction

At Akro Vapes Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akrovapes.co.uk (Company number SC720848), or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other registration details.
Payment Information: Credit/debit card details and billing information.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

To Provide Our Services: Processing your orders, managing your account, and delivering the products you have purchased.
To Improve Our Website: Monitoring and analysing usage and trends to improve your experience on our website.
To Communicate With You: Sending you updates, newsletters, marketing materials, and other information that may be of interest to you.
To Personalise Your Experience: Customising our website and services according to your interests and preferences.
To Comply with Legal Obligations: Fulfilling our legal obligations and responding to legal processes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.

5. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or disclosure. However, please be aware that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request a copy of the personal data we hold about you.
Rectification: The right to request correction of any inaccurate or incomplete personal data.
Erasure: The right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Restriction: The right to request restriction of processing your personal data under certain circumstances.
Portability: The right to request the transfer of your personal data to another party.
Objection: The right to object to the processing of your personal data under certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over and are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of each website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Unit 7a, Broad Street Industrial Estate, Bridgeton, Glasgow, G40 2TT
Phone: 01414 740 316

Thank you for trusting Akro Vapes Ltd with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience on our website.